Refund policy

Returns & Exchanges

We want you to love your jewellery. If something isn’t quite right, we’re here to help.

Lagos Orders Only

We currently offer exchanges within Lagos only.

Exchanges

• Items can be exchanged within 24 hours of delivery or purchase

• Items must be unused, unworn, and in original packaging

• Proof of purchase (order number) is required

Non-Exchangeable Items

For hygiene reasons, earrings cannot be returned or exchanged